Loyalitas Karyawan dan Budaya Organisasi pada Perusahaan
Keywords:
Employee Loyalty, Job Satisfaction, Organizational Culture, Quality of Work Life
Abstract
The purpose of this study was to determine the effect of organizational culture on employee loyalty through job satisfaction and quality of work life on CV. Sinar Ban. This research is interesting to study because the work done by employees is the same job continuously every day, whether this makes employee loyalty high or low. With the number of respondents as many as 45 people which is the total of the entire population. This study used quantitative methods and analyzed using Partial Least Square - Structural Equation Modeling. From this study, it was found that organizational culture had a significant positive effect on employee loyalty, organizational culture had a significant positive effect on job satisfaction, and organizational culture had a significant positive effect on the quality of work life. Then job satisfaction and quality of work life have a significant positive effect on employee loyalty. Then job satisfaction and quality of work life have a significant effect on partial mediation between the influence of organizational culture on employee loyalty.
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References
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Allen, N. J. and Grisaffe, D. B. (2001) ‘Employee commitment to the organization and customer reactions: Mapping the linkages’, Human Resource Management Review. Elsevier, 11(3), pp. 209–236.
Allen, N. J. and Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18.
Aryana, P., & Winoto Tj, H. (2018). Pengaruh Budaya Organisasi, Etika Kerja, Dan Loyalitas Terhadap Kinerja Karyawan (Studi kasus pada karyawan pendukung non akademik Universitas XYZ). Ilmiah Manajemen Bisnis, 17(2).
Hair, J. et al. (2014) Partial Least Squares Structural Equation Modeling ( 48 PLS-SEM ).
Hair, Joseph F., G. Tomas M. Hult, Christian M. Ringle, and Marko Sarstedt. 2017. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd ed. Thousand Oaks: SAGE Publications Inc.
Heri Safari Kahpi & Anis Fuad Salam & Indar Riyanto & Fathurrohman Fathurrohman & Uli Wildan Nuryanto, 2020. "The Role of Organizational Culture Against Employee Loyalty in The Manufacturing Industry of Musical Instrument Assembly," International Review of Management and Marketing, Econjournals, vol. 10(4), pages 119-124
Ineson, E.M., Benke, E. and László, J. (2013), “Employee loyalty in Hungarian hotels”, International Journal of Hospitality Management, Vol. 32 No. 1, pp. 31-39.
Ji-Young An, Young-Hee Yom, dan Jeanne S. Ruggiero, PhD. (2010) Organizational Culture, Quality of Work Life, and Organizational Effectiveness in Korean University Hospitals. Journal of Transcultural Nursing 22(1):22-30.
Khuong, M. N., & Tien, B. D. (2013). Factors Influencing Employee Loyalty Directly and Indirectly through Job Satisfaction–A Study of Banking Sector in Ho Chi Minh City. International Journal of current research and academic review, 1(4), 81-95.
Leblebici, Demet.2012. Impact Of Workplace Quality On Employee’s Productivity: Case Study Of a Bank In Turkey. Journal Of Bussines, Economic & Finance.1(1): pp: 38-49
Luthans, Fred. 2011. Organizational Behavior: An Evidence-Based Approach. New York: McGraw-Hill.
Mangkuprawira. 2009. Manajemen Sumber Daya Manusia Strategik. Ghalia Indonesia
Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50, 370–396.
O’Reilly, C.A. and Chatman, J. (1986), “Organizational commitment and psychological attachment: the effects of compliance, identification and internalization on prosocial behavior”, Journal of Applied Psychology, Vol. 71, pp. 492-499.
Ozyilmaz, A., Erdogan, B., & Karaeminogullari, A. (2017). Trust in organization as a moderator of the relationship between self-efficacy and workplace outcomes: A social cognitive based theory examination. Journal of Occupational and Organizational Psychology, 91(1), 181–204.
Pickford, H. C., Joy, G., & Roll, K. (2016). Psychological ownership, effects, and application. Mutuality in Business, 2016–2032.
Pierce, J. L., Kostova, T., & Dirks, K. (2003). The state of psychological ownership: Integrating and extending a century of research. Review of General Psychology, 7(1), 84–107.
Robbins, S.P dan Judge T.A. 2015. Perilaku Organisasi. Jakarta: Salemba Empat.
Robbins, S.P., Coulter, M. and DeCenzo, D.A. (2017), Fundamentals of Management, 10th ed., Pearson, Boston, MA.
Saeed, Iqra., Waseem, Momina., Sikander, Sidra., Rizwan, Muhammad. 2014. The relationship of Turnover intention with job satisfaction, job performance, Leader member exchange, Emotional intelligence and organizational commitment. International Journal of Learning & Development, 2014, Vol. 4, No. 2.
Singh, U., & Srivastava, K. B. L. (2016). Organizational trust and organizational citizenship behaviour. Global Business Review, 17(3), 594–609.
Tanusree Dutta & Swati Dhir (2021). Employee Loyalty: Measurement. Global Business Review.
Turkyilmaz, A., Akman, G., Ozkan, C., & Pastuszak, Z. (2011). Empirical study of public sector employee loyalty and satisfaction. Industrial Management & Data Systems, 111(5), 675-696.
Varnous, Shahrnaz. 2013. Study of Relationship of Quality of Work Life (QWL) and Organizational Commitment. Interdiciplinary Journal of Contemporary Research In Business (Online) 4(9):449-4.
Walton, R. (1975). Criteria for quality of working life. In L. Davis & A. Cherns (Eds.), The quality of working life (p. 93-101). New York, NY: Free Press.
Widjajani, R., Nimran, U., & Utami, H. N. (2017). The effect of trust, job involvement, organizational commitment, knowledge sharing behavior on employee performance. International Journal of Business and Management Invention, 6(11), 69–75.
Published
2022-11-22
How to Cite
Christi, A., & Sridadi, A. (2022). Loyalitas Karyawan dan Budaya Organisasi pada Perusahaan. PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia, 5(2), 133-151. https://doi.org/10.21632/perwira.5.2.133-151
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